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What to do if you hired a bad contractor

Poor workmanship, missed deadlines, a price that keeps climbing, or a contractor who stopped answering. Here is what to do, in order, to protect yourself and get the job finished.

1. Document everything now

  • Take dated photos and video of the work as it stands.
  • Gather your contract, estimates, change orders, receipts, texts and emails.
  • Write down a timeline: what was promised, when, and what actually happened.

2. Put your concerns in writing

Email or text the contractor a clear list of problems and a reasonable deadline to fix them. Stay factual and polite: this message may be read by a judge or licensing board later.

3. Read your contract

Look for the scope of work, the payment schedule, warranty terms, and how disputes are handled. Many problems come down to what was, or was not, written down.

4. Don't pay more until it is resolved

Don't pay ahead of the work that has actually been done. Before any final payment, ask for lien waivers from the contractor and their suppliers, so you are not billed twice for materials.

5. Escalate if they won't fix it

  • File a complaint with your state attorney general's consumer protection office and your local Better Business Bureau.
  • If the trade is licensed in your state (often electrical, plumbing and HVAC), file with the licensing board.
  • If the contractor carries a bond, you may be able to file a claim against it.
  • For smaller amounts, small claims court is designed for people without lawyers. For larger amounts, talk to a local attorney.

6. Get the job finished right

Get a written assessment and quote from a second contractor. It documents the problems and gets your project moving again.

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Common questions

Can I sue a contractor for bad work?

Often, yes, usually for breach of contract. Small claims court handles smaller amounts without a lawyer; limits vary by state. For larger amounts, speak with a local attorney. This guide is general information, not legal advice.

Should I fire my contractor?

Check your contract first: many require written notice and a chance to fix problems. Firing without following it can make you the one in breach.

How do I avoid hiring a bad contractor again?

Check licensing where your state requires it, ask for proof of insurance, get at least two written quotes, never pay most of the job up front, and talk to recent customers.

General information for homeowners, updated October 2026. Not legal advice; rules vary by state.